Introduction to Privacy Policy

This Privacy Policy outlines how we collect, use, and protect personal information.

Policy guidance

This introduction outlines how information use, individual rights, and support pathways are addressed within this policy.

Use of information
Handled under this policy framework
User rights
Requests and access options are described below
Support channel
User Rights

User Rights

These rights include access, correction, and deletion of personal information held by us.

Users have specific rights regarding their personal data, subject to legal limitations.
Requests

Rights Requests

We aim to respond to all valid requests within a reasonable timeframe.

Requests to exercise rights will be addressed in accordance with applicable laws and regulations.
Data Retention

Data Retention Policy

Personal data will be retained only as long as necessary to fulfill the purposes outlined in this policy.

Data retention periods are determined based on the necessity of the information for our operations.
Policy Updates

Policy Updates

Users are encouraged to review this policy periodically for any updates or changes.

We will notify users of significant changes to this policy through appropriate communication channels.
01 · Collection

Data Collection Practices

We collect personal information such as names, email addresses, and payment details to facilitate course registrations and communications.

The categories of data collected depend on user interactions with our services.
02 · Sources

Sources of Data Collection

We may also collect data automatically through cookies and similar technologies during user interactions.

Data is obtained directly from users during registration and through their engagement with our website.
03 · Cookies

Types of Cookies Used

Cookies may be categorized as essential, performance, or functionality cookies based on their purpose.

We use both session cookies and persistent cookies to manage user sessions and preferences.
04 · Controls

Cookie Management

Cookies help us enhance user experience and analyze website traffic for improvements.

Users can manage cookie preferences through their browser settings to control data collection.
Privacy Office

Contact Information

Phone
+27 31 882 9433
Address
4 Pitlochry Road, Rondebosch, Cape Town, 7700
General Inquiries
Processing purpose

Purposes of Data Use

These purposes include course management, customer support, and marketing communications.

Personal data is processed for specific purposes related to our services and user engagement.
Sharing context

Data Sharing with Partners

These partners are required to maintain confidentiality and use the data solely for specified purposes.

Third-party service providers may have access to personal data for operational purposes.